As part of our growth plans, Credit Style are looking are looking to strengthen our team based from offices just north of Sheffield City Centre. We are part of the Bristow & Sutor Group – employing over 500 people, in debt recovery, throughout the UK.

Basic salary of £21,000 + monthly bonus!

Key elements of the role will include:

  • Make and receive collection telephone calls
  • Gather and record information by asking appropriate questions
  • Negotiate commitments to resolve overdue accounts
  • Monitor arrangements and commitments to ensure timely resolution
  • Manage a diary system to take appropriate follow up action
  • Review pre-legal debts to assess suitability for legal action
  • Initiate county court legal actions for debt recovery and progress to judgment and enforcement
  • Advise clients on prospects for successful recovery and assist with overcoming disputes and reasons for non-payment
  • Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times

To be successful in the role you will need to demonstrate:

  • Good IT skills – able to adapt and use new systems
  • Problem solving skills - able to look for solutions and agree these with customers
  • Confidence in making and receiving telephone calls
  • A willingness to learn
  • Clear communication capabilities – both written and verbal
  • The ability to work to targets – earning more based on success
  • Confidence to deal with a variety of people in different situations

This a full-time permanent role working 37.5 hours a week, Monday to Friday, based in our Sheffield offices (S3 postcode area)

Basic salary of £21,000 + monthly bonus

Full Training and Career Development

Fruit and Daily Refreshment Offering

Company Pension Scheme

On Site Parking

Hybrid Role

The successful applicant would be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made.

Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.